You never leave home without a credit card. You enjoy shopping and simply love swiping your credit card at the retail POS. But, what if your credit card is stolen? Worse...What if a fraudster finds it and buys some costly items, just by swiping your credit card? You must block your stolen credit card, immediately.
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While travelling by bus I left my wallet behind, which had my credit card. I am worried some unscrupulous people might misuse my credit card and I want to block it. How to do so?
STEP 1: The first thing you must do on losing your credit card is inform the bank on the 24*7 helpline or toll-free number.
STEP 2: Blocking your credit card keeps you safe. If a fraudulent transaction takes place, you are no longer responsible.
STEP 3: After you call the bank helpline, the telebanking executive will want to confirm that you are the actual card-owner.
STEP 4: Some of the questions you could be asked are, the amount of the last purchase made with this credit card. Your credit card and even add-on cards are deactivated with immediate effect.
STEP 5: You must lodge an FIR (First Information Report) with the Police. You will have to submit a written application, which contains your credit card number, bank account number and the date of loss.
STEP 6: Keep a copy of the FIR handy, as if there is an unauthorized/fraudulent transaction from your credit card, you might need it. You must also submit a copy of this FIR to the bank.
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STEP 1: Contact the bank helpline: Call the bank helpline and inform them of your loss. Keep your credit card number with you, when you make the call. Try to use your registered mobile number for quick authentication when making the call.
STEP 2: Use the SMS facility: What if the phone lines are blocked? You can send an SMS to the bank. You can use the SMS facility, only if your mobile number is registered.
STEP 3: Visit the Bank Branch: If you stay near your bank, visit the bank branch and request them to block the credit card. Keep customer identification details and credit card number handy, when visiting the bank branch. Be Wise, Get Rich.
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