The consumer court is a forum where the consumer of goods and services seeks relief under the consumer protection act. In today’s World, consumers are cheated in many ways, either by providing bad quality goods or by charging extra for goods and services. A consumer can file a complaint and seek redressal, if they have any grievances on the quality of a brand, product or service. Different types of complaints can be filed depending on specific issues, by visiting the concerned consumer court and submitting the necessary documents.
A Consumer is an individual who purchases a product or avails a service, either for personal use or to earn a livelihood by means of self-employment.
Listed below are the types of default that consumers can complaint against in the consumer forum:
The basic rights of the consumer are mentioned in the Consumer Protection Act 1986:
A consumer complaint is an expression of dissatisfaction by the consumer to the party responsible. A consumer complaint is a written complaint regarding any person or company for offering poor quality goods or low grade services.
An individual can file a complaint online by visiting the government portal of complaint and grievance re-addressal known as consumer online resource and empowerment centre. The steps to file an online complaint are mentioned below:
As per the website, you are expected to get a resolution in 3 months and can also check the status of your complaint by logging on to the website.
A consumer can file a complaint in the consumer court at the district consumer forum for goods or services valued up to Rs 20 lakhs and at the state commission up to Rs 1 crore and at the national commission for Rs 1 crore or above. The complaint can be filed by consumers in case he/she feels the services or the goods provided are defective, low in quality, or services are deficient and do not respect consumer rights. Consumers can file a complaint, appeal or petition under the consumer protection act and the court asks for a nominal fee.
There is a time limit for filing a complaint in the consumer forum. The complaint must be filed within 2 years of the cause of action. Below are the steps to file a consumer complaint.
Post your complaints on Indianmoney if a person, company or online aggregator has cheated with low quality products or services. File consumer complaint with consumer forum if the party has denied paying compensation, rectifying the mistake or considering your complaint. IndianMoney reviews tell if you lodge a complaint with the consumer forum, the responsible party will be forced to consider the complaint and pay compensation.
If you want to post a review on any company you can post it on Indianmoney.com review and complaint portal IamCheated.com.
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