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Not Satisfied with Bank Service Post Your Complaint on IndianMoney Research Team | Posted On Thursday, November 22,2018, 10:51 AM

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Not Satisfied with Bank Service Post Your Complaint on IndianMoney



Banks plays a major role in our lives and having a bank account is very important. Not all customers are satisfied with services provided by banks. Many customers have some or the other issues with banks and these issues turn into complaints. In this article, we will discuss how to post your complaint in, if you are not satisfied with bank services.

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Not Satisfied with Bank Service? Post Your Complaint on IndianMoney

How to file a complaint with the bank?

1. Raise complaint with bank

If you are not satisfied with bank service, the first thing you must do is contact the bank and raise a complaint with them. While raising complaint with the bank, make sure you do it through proper channels. You can call the customer care of the bank and explain problems you are facing. You can find the customer care number of the bank on the bank's website. All the banks have a grievance redressal cell and you can register complaints with them. Banks usually take time to resolve the issue.

Some of the common complaints against banks

  • Imposing charges without prior information
  • Unnecessary debit and credit card charges
  • Fraudulent transactions
  • Delay in services
  • Rejection of loans without any reasons
  • Customer being harassed by the bank
  • Mis-selling of financial products
  • Banks forcing customers to avail insurance policies for sanctioning loans
  • Changing the terms and conditions without proper reason or without informing customers
  • Unreasonable proof demanded by the bank for opening a bank account
  • Fraudulent transfer of money through net banking
  • Closing any account without information
  • Delay in payment or collection of cheques.
  • Harassment by the recovery agent.

Wait for 30 days after the complaint is posted.

Once the complaint is registered with the bank, wait for 30 days. If the complaint is not resolved within 30 days, you can take necessary steps.

SEE ALSO:Post Complaint On Indianmoney If You Are Cheated In Home Loan

2. Approach Banking Ombudsman

If your complaint is not resolved within 30 days, approach Banking Ombudsman. Banking Ombudsman is set up to look into banking complaints posted by customers. Before contacting the Banking Ombudsman, it is mandatory to register a complaint with the respective bank. The customer should have proof which says he has already raised a complaint with the bank. Banking Ombudsman will reject the complaint if there is no proof. The complaint should be registered with the Banking Ombudsman within a year of action taken by the bank.

One can file complaint with Banking Ombudsman through both online and offline mode

SEE ALSO:Post your complaints on if you are cheated by personal loan

How to file a complaint against banks online with Banking Ombudsman?

  • Online complaint with Banking Ombudsman can be filed by logging on to the official website. You must fill up the form.  Once you fill up the form, upload proof like bank rejection letter, bank’s reply or anything else.

How to file a complaint against banks offline with Banking Ombudsman?

  • To file an offline complaint against a bank with Banking Ombudsman, download the form and fill up the complaint.
  • Provide all the requisite information along with documentary evidence. After you are done filling up the form, send it to the Banking Ombudsman address, which comes under your jurisdiction.

Post complaints on IndianMoney if you are not satisfied with bank service

If you are not satisfied with your bank service, you can post your complaint on complaints portal is a free online consumer complaints portal, which helps resolve online consumer complaints.

Once the complaint is posted on complaints portal, it is sent immediately to the concerned bank for resolution purposes. Service provided by is completely free and it does not charge money from consumers for resolving the complaints.

SEE ALSO: Review By IndianMoney On Getting Money Back From Online Fraud

How to post complaints?

1. You can post a complaint on by clicking on "Lodge your Complaint" tab on the homepage of the website.

2. After you click on lodge your complaint button, you will be redirected to a new page, where you must provide complete details on the complaint. You can also upload supporting documents.

3. Once the necessary information regarding the complaint is provided, you have to complete the registration process. Registering process is very important to maintain authenticity of every complaint posted. Once you register your mobile number and OTP, your complaint will be posted on

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