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What is SIM Swap Fraud?

Thursday, June 14, 2018, 3:25 PM

Under SIM Swap Fraud fraudsters collect your personal information and contact your mobile operator, showing your identity proof saying the original SIM is lost. He then applies for a duplicate SIM card. The mobile operator would de-activate your SIM card. The fraudster generates an OTP on his own phone, using the duplicate SIM and then makes online banking transactions.
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What is card skimming ?

Thursday, June 14, 2018, 2:50 PM

Card skimming is a type of card fraud, where fraudsters use a small electronic device called a skimmer, to steal your card information. This generally happens when your card is inserted into electronic devices like POS (Point of Sale). Your card gets run through a skimmer and the device captures and stores key information from the magnetic strip of your credit/debit card.
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Step 4: Contact the Banking Ombudsman

Tuesday, June 12, 2018, 7:45 PM

If you are not happy with the bank's response or the issue is not resolved within a month, you can contact the banking ombudsman. The banking Ombudsman helps you to get your money back. Before approaching banking ombudsman, you must have proof that you have already approached the bank regarding the issue. If you do not have this proof, your complaint will be rejected.

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