What to do if your bank does not listen to your complaint?
Friday, July 28, 2017, 10:05 AM
If you get an unsatisfactory response from your bank and want to escalate the issue, you can approach the banking ombudsman. It is appointed by the RBI to resolve customers’ complaints regarding banking services. Currently, there are 20 banking ombudsman centres in India. To file a complaint with them, you need to have proof that you have already filed the complaint with your bank.