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Air India plans stricter framework to tackle unruly fliers

Air India plans stricter framework to tackle unruly fliers

Monday, April 17, 2017, 7:56 AM

Air India plans to provide more autonomy to its managers at airports under a stricter framework being prepared to deal with unruly fliers. Since the incident of Shiv Sena MP Ravindra Gaikwad assaulting an Air India staffer last month, the national carrier as well as the government have been exploring ways to bolster the existing mechanism to rein in unruly passengers.
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