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Aviva Life Insurance launches AI-powered chatbot

Tuesday, June 26, 2018, 7:29 PM

Aviva Life Insurance on Tuesday launched a chatbot named "ALISHA" in partnership with Findability Sciences -- a cognitive and artificial intelligence (AI) solutions company. The chatbot is powered by IBM Watson's Conversation application programming interface (API) and fulfils Aviva's objective of providing meaningful insurance guidance anytime, anywhere.