Banks cannot charge for these ATM transactions: Details here
Thursday, August 15, 2019, 9:00 PM
Banks can't include non-cash withdrawal transactions like balance enquiry, cheque-book request, payment of taxes and funds transfer under free ATM-transactions. The RBI directed banks not to count failed transactions at ATMs due to technical-reasons and non-availability of cash as part of free ATM transactions permitted every-month. In non-metros, such account holders get 10 free transactions, including five at SBI ATMs and five at others.
Step 2: Visit your bank branch
Tuesday, June 12, 2018, 7:28 PM
If the issue is not yet resolved even after calling customer care or you are not able to contact your bank through phone-banking, you can raise the issue by visiting the nearest bank branch. The concerned person in the bank will take down your complaint and resolve the issue.