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British Airways faces $230 mn fine over data theft

Monday, July 8, 2019, 8:07 PM

British Airways owner IAG said on Monday the UK Information Commissioner's Office (ICO) intends to impose a penalty of 183.4 million pounds ($229.8 million) for the theft of customer data from the airline's website last year. The airline revealed last September that the credit card details of hundreds of thousands of its customers were stolen in an attack on its website and app.
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Man sues British Airways for 'sitting him next to fat passenger'

Sunday, November 18, 2018, 6:29 PM

A man is suing British Airways for 10,000 for "seating him next to an obese passenger" during a 12-hour flight from Bangkok to Heathrow, claiming he suffered back injuries as a result. "I could feel the weight of his pure bulk putting lateral pressure on my upper body," the man said. The airline denied the claims made by the man.
 
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11 years on, airline told to pay Rs 90,000 for missing baggage

Monday, September 17, 2018, 2:58 PM

A Chennai-based man who lost his baggage while travelling to USA on a British Airways flight in 2007 will get Rs 90,000, a consumer disputes forum ruled. Sumanth Subramanian said the airline offered him Rs 41,610 but no efforts were made to trace the baggage. The forum said though the airline claimed it happened due to technical snag, no proof was submitted.

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