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Swiggy corners claims of capping commission under 25%

Monday, September 2, 2019, 4:59 PM

As the standoff between the NRAI and online food aggregators continues, Swiggy is seeking a middle way out by introducing active reforms in its agreements with partnering restaurants. As per media reports, the Naspers-backed company might introduce an upper limit of 25% on the commission charged from the partner restaurants. Swiggy's response comes amid restaurants' #Logout movement against food apps over deep discounting.
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Restaurant body's knives still out for Zomato

Saturday, August 31, 2019, 7:20 PM

A standoff between restaurant owners' body National Restaurant Association of India (NRAI) and food delivery platform Zomato over a contentious membership programme showed no signs of easing, with an eight-hour-long meeting of both parties concluding without resolving the stalemate. Further, Zomato's move to extend its Gold membership to online delivery has added to the impasse, with restaurants vehemently rejecting its fresh proposal.
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Food ordering apps agree to restaurants demand to lower discounts

Tuesday, August 20, 2019, 9:03 PM

After days of continuous protest against deep discounting, the food ordering and membership-driven platforms like Zomato, Swiggy have finally agreed to lower discounts at restaurant partners. According to the National Restaurant Association of India (NRAI), which met representatives of restaurants and food ordering platforms, all aggregators will rejig and rationalise their offered programs. Restaurants have earlier sought to cap the discounts to below 15%.

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