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Thomas Cook customers may face two-month delay for refunds

Tuesday, October 1, 2019, 8:11 PM

Britain's aviation regulator said that refunds of bookings by Thomas Cook customers could take longer than expected as the regulator does not have all information needed from the collapsed travel firm. The CAA said it was launching a new, online-payment-system next-week for bookings made by payments methods other than direct debit and would enable customers to get refunds within 60-days of receiving refund forms.
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UK Woman Ordered To Cover Up "Offensive" Crop Top To Board Flight

Thursday, March 14, 2019, 7:40 AM

Thomas Cook Airlines has apologized to a passenger who claims she was ordered to "cover up" or be removed from a plane because of what she was wearing. Thomas Cook Airlines flight: Emily O'Connor had no trouble getting through airport-security, but said at least four-staff-members surrounded her once she boarded her flight, prepared to forcibly remove her from the plane if she didn't change.