E-commerce companies at the receiving end, complaints swell to 49,000
Tuesday, March 21, 2017, 4:35 PM
Nearly 49,000 complaints have been received against e-commerce companies until February this fiscal, a considerable jump from 28,331 for the whole of last year, Parliament was informed today. For speedy redressal of these complaints, the National Consumer Helpline (NCH) has partnered with 225 companies under a convergence programme. The consumer affairs ministry runs the NCH with toll-free number 1800-11-4000 and short code14404.