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Ministry reaches out to PMO for clarity on service charge

Ministry reaches out to PMO for clarity on service charge

Saturday, April 15, 2017, 3:45 PM

The department of consumer affairs has sent an advisory to the PMO seeking clarity on service-charge issue. This comes after the department’s circular in the beginning of this year which made service charge voluntary, depending on the consumer’s experience at a hotel or eatery. The decision created confusion in consumers and the hotel industry alike as the guidelines issued by the department were said to be unclear.
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