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Telcos using unfair means to stop customer exits: Jio to TRAI

Telcos using unfair means to stop customer exits: Jio to TRAI

Wednesday, April 12, 2017, 10:54 PM

Reliance Jio has alleged that the incumbent operators are using "unfair and deceptive" methods such as lining-up customised-retention-offers for subscribers willing to port-out of their network. Jio has shot-off a letter to TRAI asking it to take "strongest action" against the three-operators Airtel, Vodafone and Idea and to recommend "highest-penalty" for what it terms is gross-violation of the licence-norms, telecom tariff orders and MNP-guidelines.
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